Introduction
This privacy policy (“Privacy Policy”) is incorporated by reference into our Terms of Service. The terms “Uptima Entrepreneur Cooperative,” “Uptima”, “we,” and “us” include Uptima Business Bootcamp, LLC, a California limited liability company, and Oakland Business Bootcamp Cooperative, Inc., a California cooperative corporation, and any parent, subsidiary, or affiliate of any of the foregoing.
Purpose of this Privacy Policy
This Privacy Policy explains how Uptima Entrepreneur Cooperative may collect and use the personally identifiable information or personal data (“Personal Information”) that we obtain through your use of the Uptima Entrepreneur Cooperative website accessible at https://uptimacoop.com (the “Site”) and Uptima Entrepreneur Cooperative’s online and offline products, including the learning platform also accessible through the Site (the “Platform”) and our class-based instructional products that are delivered through a variety of modalities, both in person and online, and business advising services (together, the “Services”), and makes you aware of how and why your Personal Information will be used and the rights you have to access and control the use of your Personal Information.
Application of this Privacy Policy
By engaging with the Site and Services, you acknowledge that you have read and understood this Privacy Policy.
By using the Site or the Services, you are authorizing us to gather and retain data related to the provision of the Site and Services in accordance with this Privacy Policy, and you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of California and the adjudication of any disputes arising in connection with Uptima Entrepreneur Cooperative or the Site or Service will be in accordance with the Terms of Service.
Categories of Personal Information Uptima Entrepreneur Cooperative Collects
Personal Information includes any information about an individual from which that individual can be identified. It does not include data where the identity has been removed (e.g., anonymized or aggregated data).
The categories of Personal Information about you that we may collect, use, store, and transfer include the following, some of which constitute Personal Information only when combined with personal identifiers:
Identity Data: Information we use to identify you, authenticate you as an authorized user of the Services, communicate with you, and record any transactions you make. This includes first name, last name, and login / user ID and password details.
Contact Data: Includes personal mailing address, business mailing address, email address, telephone number, and mobile phone number.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site and Services.
Usage Data: Includes information about how you use the Site and Services.
Transaction Data: Includes details of the Services for which you have previously registered and/or in which you have been enrolled.
Financial Data: In limited circumstances, we may collect payment information for processing of payments, but this information generally is collected and processed directly by our payment services providers.
Assessment Data: Information on the development of your business and your performance on Uptima Entrepreneur Cooperative’s business assessments.
Profile Data: Includes your interests, preferences, website browsing history, demographic information such as age, gender, or education level, and feedback and survey responses.
Marketing and Communications Data: Includes your preferences with respect to receiving marketing from us and/or our third-party partners and your communication preferences.
Aggregated and Anonymized, Non-Identifiable Data
We also collect, use, and share aggregated and anonymous data such as statistical or demographic data for a variety of purposes. We may use this type of data to analyze trends with respect entrepreneurship generally; to administer, analyze, and improve the content and functionality of the Site and Services; for marketing; and to gather demographic information about our user base for impact reporting.
Aggregated or anonymized data may be derived from your Personal Information but is not considered to be Personal Information under applicable privacy laws as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated or anonymized data with your Personal Information in such a way that that it can directly or indirectly identify you, we treat the combined data as Personal Information and only use it in accordance with the terms of this Privacy Notice.
We reserve the right to use anonymous or aggregated data for any purpose, including, but not limited to, those set forth above. We may also disclose such anonymous aggregate information to our partners or third-party service providers, excluding any Personal Information, except as otherwise provided in this Privacy Policy.
How Uptima Entrepreneur Cooperative Collects Your Information
We collect your Personal Information when you:
- Create an account on the Site or register to use the Services;
- Register or apply for a Course, Class, Workshop, Business Advising, or any other Services on the Site, through any of the Services or via a third-party website;
- Participate in our surveys, promotions, and competitions;
- Interact with us on various social media channels such as Facebook, Instagram, Twitter, LinkedIn, etc.;
- Post information to the Site or Services that includes Personal Information, for example, by posting on a blog post;
- Communicate with us, for example, by submitting queries regarding the Site or the Services, interacting with our customer support, marketing, or enrollment teams, or requesting additional information from us, including newsletters or other marketing materials; and
- Sign up, in person or online, for events or programs that are run by us or by the third-party organizations with which we partner.
As you interact with our Site and/or Services, we also collect technical data such as anonymous usage statistics about your equipment, browsing actions, and patterns. We collect this information by using cookies, server logs, and other similar technology. See below for more information on our use of cookies.
Cookies, Automatic Data Collection and Related Technologies
When you visit the Site or use the Services, we and our third-party service providers, which may include third-party analytics service providers and third-party advertisers, may use cookies, server logs, and other similar technology to collect and store your preferences, usage statistics, website traffic, and performance data, as well as other information such as your IP address, the type of Internet browser or device you use, any website you have come to the Site or Services from, and your operating system. We may also receive Personal Information about you from various third parties and public sources.
Cookies are small text files that include a unique reference code placed on a visitor’s device to store their preferences and sometimes track information. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to our Site or Services and will last for longer. Some cookies are necessary to enable you to move around the Site and use the Services such as accessing the secure areas of the Site, and they enable us to provide you with the Services you have requested. “Performance cookies” collect aggregated, anonymous, statistical information on how visitors use our Site and Services. We use this information to make improvements to the Site and our Services and to enhance your overall experience. Other cookies, called “functionality cookies,” allow the Site and Services to remember choices you make such as your user name when you log in to your account or the location you are in.
In addition to cookies, we use pixel gifs / web beacons. These are small image files that may be placed by us or third parties on the Site or Services, or within the body of our newsletters so we or third parties can understand which parts of the Site and Services are visited or whether particular content is of interest.
Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can use your browser to notify you each time a cookie is set or to block and delete cookies from your browser. The effect of disabling cookies depends on which cookies you disable, but please note that if you do that, the Site and Services may not work properly and you may not be able to take full advantage of the Site or our Services. You can learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers.
Purposes for Which Uptima Entrepreneur Cooperative Uses Your Information
We use information that we collect about you or that you provide to us, including any Personal Information:
- To present our Site and its contents to you.
- To provide you with information about our Services.
- To provide you with Services that you request from us.
- To provide you with notices about your account, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Site or Services we offer or provide though it.
- To allow you to participate in interactive features on our Site.
- In any other way we may describe when you provide the information.
- To fulfill any purpose for which you provide it.
- For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Change of Purpose
We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you would like an explanation as to how the new purpose is compatible with the original purpose, please contact us at info@uptimacoop.com. If we need to use your Personal Information for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do this.
How to Opt Out of Future Communications
If you do not want us to contact you with marketing communications or other information regarding our products and services (or if you agreed to be contacted for such purposes at the point Personal Information was collected by us but you no longer wish to be contacted or have your information used in such way), you can let us know by following the unsubscribe instructions on any communications sent to you. You can also unsubscribe at any time by contacting us at info@uptimacoop.com.
Please note that if you have registered an account on the Site or Services or are registered for a Course, opting out of receiving marketing messages will not apply to Personal Information provided to us as a result of signing up to use our Site or Services, and we reserve the right to send you certain communications relating to your account, your registration, and your use of the Site and Services, such as messages relating to account management, customer service, and system maintenance. These transactional account messages will thus be unaffected if you choose to opt out of marketing communications.
Notice to California Residents
We do not rent, sell, or share Personal Information about you with third parties who are not our partners or affiliates for their own direct marketing purposes unless you have opted in to such a disclosure or were offered the opportunity to opt out of such a disclosure at the time you provided your Personal Information and elected not to opt out.
In addition, California residents are entitled to know that third parties may collect Personal Information about your online activities over time and across different websites when you visit our Site. For additional information about this, please refer to the section entitled “Cookies, Automatic Data Collection, and Related Technologies.”
Some web browsers may transmit “do not track” signals to the websites and other online services with which the browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. Therefore, our Site, like many others, may not respond to “do not track” signals.
How Uptima Entrepreneur Cooperative May Share Your Information
Vendors and Third-Party Service Providers. We may share any information we receive, including your Personal Information, with vendors and third-party service providers, including Instructors and Mentors, retained in connection with the provision of the Site or Services. This includes those providing website and data hosting services (e.g., InMotion Hosting), distributing communications and supporting or updating marketing lists (e.g., MailChimp and Salesforce), facilitating feedback on our services (e.g., SurveyMonkey); and providing IT support services from time to time. These organizations (which may include third-party suppliers, agents, subcontractors, and/or other companies in our group) will only use your information to the extent necessary to perform their support functions. In addition, where necessary, we have entered into Data Processing Agreements with these third-party service providers.
Payment Transactions. Payment transactions are conducted through our PCI-compliant secure payment solutions, such as PayPal and Square. You will be providing debit or credit card information directly to our payment solutions providers that operate secure servers to process payment details, encrypting your credit/debit card information and authorizing payment. Information that you supply to our payment solutions providers is not stored by us or within our control, and is subject to our payment solutions providers’ own privacy policy and terms and conditions.
Events and Partnerships. From time to time, we may partner with other organizations to run events or custom programs. If you register for an event or custom program on our Site and we indicate on our Site that the event is in partnership with or sponsored by another organization, in circumstances where either you agreed to be contacted by marketing communications at the time we collected your information or where we are otherwise permitted by local law to contact you for marketing purposes, your email address may be available to that organization and you may receive emails from them after the event. Please refer to that organization’s privacy policy for information on how to opt out of their communications should you receive an email from them but no longer wish to be contacted by them.
Displaying to Other Users. Some content that you post to the Site or Services may be displayed publicly. Other users of the Site or Services may be able to see some information about you, such as information contained in comments posted on a blog post. You should exercise caution when using public forums. We discourage the posting of sensitive or Personal Information in comments or posts to the Site and/or Services and we are not responsible for the use of any Personal Information by third parties that you publicly post on the Site or Services.
Social Networking and Other Websites. The Site or Services may allow you to post information to social networking websites. We do not share your information with such social networking websites unless you direct the Site or Services to share it. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, usage information and device identifier (including IP address), and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order, warrant or subpoena; respond to your requests; enforce our policies related to our Site or Services, or other applicable policies; or protect your, our, or others’ rights, property, or safety. Unless prohibited by law or court order, or unless we determine in our sole discretion that notification is inappropriate under the circumstances, we will take all reasonable steps to notify all affected users of a legal request for information or intended disclosure prior to disclosure.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information, including Personal Information, may be sold or transferred as part of such a transaction as one of the transferred assets as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.
With Your Consent. We may also disclose your information, including your Personal Information, where you have specifically provided your consent for the disclosure. You may withdraw consent to disclosures where you have previously give a specific consent by emailing us at info@uptimacoop.com.
Security of Your Information
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Children’s Privacy
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Site. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@uptimacoop.com.
External Links
The Site or Services may, from time to time, contain links to external websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We have no control over these third parties and we are not responsible for the content of such websites or for the privacy policies or practices of such third parties. You should review the privacy policy carefully for any third-party website that you visit.
Data Transfers to the United States
The Site and the Services are operated in the United States. If you are located outside of the United States, please be aware that the information we collect about you, including Personal Information, will be transferred to and processed and stored in the United States.
Data Retention
We will only keep your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure of your Personal Information; the purposes for which we process your Personal Information and whether we can achieve those purposes through other means; and the applicable legal requirements.
Details of retention periods for different aspects of your Personal Information are available on request by emailing us at info@uptimacoop.com.
Changes to Our Privacy Policy and Practices
From time to time, we may revise or update our Privacy Policy. We will notify you of any changes by posting updates to the Privacy Policy on this web page. The date the Privacy Policy was last revised is identified at the top of the page.
Contact Information
If you have any further questions about this Privacy Policy or Uptima Business Bootcamp’s privacy practices, please contact us at the information below:
Uptima Entrepreneur Cooperative
2323 Broadway
Oakland, CA 94612
info@uptimacoop.com
